Reference

Terms and Conditions That Cover Your up789 Account

These terms set out how your up789 account works — what you can do, what we expect, and how transactions via JazzCash, Easypaisa, and Raast are handled. Access to our platform depends on local law and is available only where eligible regions permit.

Account eligibility rulesJazzCash, Easypaisa, Raast wallet conditionsWithdrawal and verification stepsAccount suspension termsGoverning jurisdiction notice
up789 Terms and Conditions That Cover Your up789 Account
HOW WE OPERATE

Account Security, Data and Your Rights Under These Terms

We handle your account data and wallet activity under a defined set of practices. Here is how each area works in practice, and what you can request.

Account Security Each login uses a one-time PIN sent to your registered mobile number. We do not store card details. Your JazzCash or Easypaisa number is tied to your wallet, not shared externally.
Data Retention We keep transaction records for the period required under applicable rules. You may request a summary of your account activity by contacting support through live chat or email.
Cookie and Session Handling We use session cookies to keep your mobile login active across browser tabs. Closing the app or browser ends the session. Persistent cookies are used only for preference settings.
Requesting Changes or Closures To update your registered details or close your account, contact support in writing via email or the help form. Wallet-linked closures require identity verification before we process the request.
TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account under these conditions, our support team handles terms-related queries directly. You can reach us through live chat inside your account, by email, or via our help form. Response times vary by channel and query type.

Live Chat Open your account, tap the chat icon, and raise your terms query directly. This is the quickest path for account-specific questions.
Email Support For written records of terms disputes or formal account queries, email our support address listed in your account settings under Help.
Help Form Submit a detailed terms or wallet query through the help form in your account. Include your registered mobile number for faster identification.

Common Questions About up789 Terms and Conditions

These are the questions we get most often about how these terms apply to real account situations — from wallet rules to account suspension and data requests.

Yes. All deposits processed through JazzCash, Easypaisa, or Raast fall under these terms. The payment provider's own conditions also apply to that transaction separately.

We update these terms when our services change. The revised version is posted on this page with an updated date. Continued account use after a change means you accept the updated terms.

You must stop using the account immediately and contact support. Continued use from an ineligible region breaches these terms and may result in account suspension or a review of pending withdrawals.

Contact support through live chat or email with your registered mobile number. We will prepare a transaction summary covering your wallet activity for the period you specify.

Each account is for one individual only. Sharing login details or holding more than one account is a breach of these terms and may lead to suspension of all linked accounts.

Raise a formal query via the email support channel or the help form in your account settings. Include your account details and the specific term you believe was applied incorrectly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.